Despite Apple’s best efforts to keep the quality of their products high and limit bugs from finding their way into their latest gadgets, a bug has emerged that has cause ire among users of some iPhones running iOS 7. The bug, which causes the smartphones to randomly restart, crashes the OS before displaying a black or white screen with the Apple logo.
Some users have reported that the sudden reboots begin to occur when the iPhone’s battery drops below 30%. Other reports have also suggested that the color of the crash screen displayed depends on the color of the iPhone’s face—a white iPhone will crash to a white screen with a black Apple logo and vice versa.
Recently, however, talking to the independent news website Mashable, Trudy Muller, an Apple spokesperson, revealed that Apple would be addressing the problem in an upcoming software update.
Apple did not mentioned an exact date for the release, however, rumors are that the fix will be included with the upcoming release of iOS 7.1, which was recently released to app developers.
This news comes as a relief to iPhone users running iOS 7 that have encountered the problem, sent their smartphones in for repair to trustworthy Philadelphia iPhone repair centers, only to be told that the problem could not be replicated or fixed.
If the perceived problem persists after the update comes into effect, expert Philadelphia cell phone repair companies, like Scorpion Computers, suggest that users have them checked for other underlying issues that may be causing the reboots.
(Source: Apple to fix ‘black/white screen of death’ bug that hits some iPhones, Los Angeles Times, January 23, 2014)